Typical order processing time after successful payment.
At Blaze Flashlights, we want your order to arrive safely, reliably and ready for use. Below you'll find information about order processing, shipping, delivery, returns and refunds.
Typical order processing time after successful payment.
Tracking details are sent when available after dispatch.
Eligible items may be returned within 30 days of delivery.
Contact us for damaged, incorrect, lost or warranty-related orders.
Orders are typically processed within 1-3 business days after payment has been successfully received.
Orders placed on weekends or public holidays will begin processing on the next business day.
Once your order has shipped, you will receive a shipping confirmation email containing tracking information when tracking is available.
Available shipping methods, estimated delivery times and shipping charges are displayed during checkout based on your delivery address and order.
Delivery estimates begin after your order has been processed and handed over to the carrier.
Delivery times are estimates and may be affected by carrier delays, weather conditions, holidays, customs processing or other circumstances outside our control.
When tracking is available, a tracking number or tracking link will be included in your shipping confirmation email.
Please allow some time after receiving the email for the carrier's tracking system to update.
Please carefully check your shipping information before placing your order.
If you notice an incorrect address after ordering, contact us as soon as possible. We will try to update the information before shipment, but we cannot guarantee changes once an order has entered fulfillment or has been shipped.
Additional shipping charges may apply if an order must be reshipped because an incorrect or incomplete address was provided.
If your package arrives visibly damaged, or you believe it has been lost during transit, please contact us with:
We will review the situation and help determine the appropriate next steps.
Eligible products may be returned within 30 days of delivery, provided they are:
Certain products may not qualify for standard returns, including items significantly used or damaged after delivery, products missing essential components, items modified by the customer, and products marked final sale or otherwise non-returnable at purchase.
This does not limit rights you may have under applicable consumer protection laws.
Our support team will review your request and provide return instructions if approved.
Please do not send products back without receiving return instructions first.
Unless the product arrived damaged, defective or incorrect due to an error on our part, customers may be responsible for return shipping costs.
We recommend using a trackable shipping service for returns. Blaze Flashlights cannot guarantee receipt of returned packages that cannot be tracked.
Once your returned product has been received and inspected, we will notify you regarding the status of your refund.
If approved, the refund will be issued to your original payment method.
Please allow additional processing time for your bank, card issuer or payment provider to post the refund to your account.
Original shipping charges may be non-refundable unless the return resulted from an incorrect, defective or damaged product supplied by us.
If you receive an incorrect or defective product, contact our support team before returning it.
Depending on product availability and circumstances, we may offer a replacement, exchange, refund or another appropriate solution.
A product that develops a fault after the standard return period may be covered by its applicable warranty.
For manufacturing defects, performance problems or other warranty-related concerns, please refer to our Warranty page or contact our support team.