Premium performance lighting
Free shipping on selected orders
Privacy Policy

YOUR DATA. HANDLED WITH CARE.

This Privacy Policy explains how Blaze Flashlights collects, uses, stores and protects information when you browse our website, contact us, create an account, place an order, or otherwise interact with our services.

01 DATA YOU PROVIDE

Contact, account, order and support information you choose to submit.

02 DATA WE COLLECT

Technical, usage and device information generated when you use the site.

03 WHY WE USE IT

To process orders, provide support, improve the site and communicate with you.

04 YOUR CHOICES

You may have rights to access, correct, delete or restrict certain personal information.

01
Overview

HOW THIS POLICY APPLIES

This Privacy Policy applies to information collected through the Blaze Flashlights website and through related customer interactions, including purchases, support requests, account activity and marketing communications.

By using our website or providing personal information to us, you acknowledge that your information may be handled as described in this policy.

02
Information we collect

THE INFORMATION WE MAY RECEIVE

We may collect information you provide directly to us, as well as information generated automatically when you use our website.

Information you provide

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Account information
  • Order and transaction details
  • Support or warranty request information
  • Messages and attachments you send through contact forms

Information collected automatically

  • IP address
  • Browser and device information
  • Pages viewed and website activity
  • Referring website or source
  • Cookie and analytics information
  • Approximate location derived from technical information

Payment card details are generally processed by the payment provider used at checkout rather than stored directly by Blaze Flashlights.

03
How information is used

WHY WE USE YOUR INFORMATION

We may use personal information to:

  • Process, confirm and fulfil orders
  • Manage payments, refunds and transaction records
  • Provide customer, product and warranty support
  • Maintain and improve our website and services
  • Prevent fraud, abuse and security incidents
  • Communicate important service or order information
  • Respond to questions and support requests
  • Send marketing communications where permitted and where you have opted in
  • Comply with legal, tax, accounting and regulatory obligations
04
Sharing information

WHEN INFORMATION MAY BE SHARED

We do not sell personal information in the ordinary sense of exchanging it directly for money.

We may share information with service providers that help us operate the store and provide services to you.

  • Payment processors
  • Shipping and fulfilment providers
  • Website hosting and infrastructure providers
  • Email and customer communication services
  • Analytics and website performance providers
  • Fraud prevention and security providers
  • Professional advisers where necessary

We may also disclose information where required by law, legal process, court order, regulation, or where reasonably necessary to protect our rights, customers, services or property.

05
Cookies & analytics

HOW THE WEBSITE REMEMBERS YOU

Our website may use cookies and similar technologies to support core functionality, remember preferences, maintain shopping-cart sessions, understand website performance and improve the customer experience.

Some cookies may be essential for the website to function. Others may relate to analytics, performance or marketing, depending on the tools enabled on the site.

You can usually control or delete cookies through your browser settings. Disabling essential cookies may affect parts of the website, including account, cart or checkout functionality.

06
Data retention

HOW LONG INFORMATION IS KEPT

We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, customer support, record keeping, fraud prevention and legal obligations.

Retention periods may differ depending on the type of information and the reason it was collected.

07
Security

PROTECTING YOUR INFORMATION

We use reasonable administrative, technical and organizational measures intended to protect personal information from unauthorized access, disclosure, alteration or loss.

No online system or method of transmission can be guaranteed to be completely secure. You should also take reasonable steps to protect your account credentials and devices.

08
Your privacy rights

YOUR CHOICES & CONTROLS

Depending on where you live, you may have certain rights regarding your personal information.

  • Request access to personal information we hold about you
  • Ask us to correct inaccurate information
  • Request deletion of certain personal information
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent
  • Opt out of marketing communications
  • Request a copy of certain information in a portable format where applicable

These rights may be subject to legal exceptions, identity verification, record-retention requirements and applicable law.

To submit a privacy request, contact us using the details at the bottom of this page and clearly describe the request you are making.

09
Children

CHILDREN'S PRIVACY

Our website and products are not directed to children, and we do not knowingly collect personal information from children where prohibited by applicable law.

If you believe a child has provided personal information to us improperly, please contact us so we can review the situation.

10
Policy updates

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes to our services, website practices, legal requirements or business operations.

When this policy is updated, the revised version will be posted on this page. Where required, we may also provide additional notice.

11
Contact

QUESTIONS ABOUT PRIVACY?

If you have questions about this Privacy Policy, how your information is handled, or you want to make a privacy-related request, please contact Blaze Support through our Contact page.

Please include enough information for us to understand and respond to your request. We may need to verify your identity before completing certain privacy requests.

Privacy question?

NEED HELP? CONTACT US.

Contact support